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Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Thursday 12 September until 2am on Friday 13 September. We apologise for any inconvenience this may cause.
Open a Windfall Bond savings account online
You're applying to open a Windfall Bond savings account.Important information about Windfall Bond account opening.
Windfall Bonds qualify for their first monthly free prize draw entry in the second calendar month after successful account opening.
For example, a Windfall Bond account opened in September qualifies for the first draw in November. This means that new account applications must have been received by us, all identity and bank details successfully verified, and the £10,000 deposit received into the new Windfall Bond account by the end of the last working day of the month. Our working days are 9am to 5.30pm Monday to Friday, excluding public holidays.
Applications received towards the end of a month may not complete all of these steps in time to be open before the end of the month, particularly if we need to request documents to confirm your identity or bank account. This may result in a delay in qualifying for the monthly free prize draw.
In September, our last working day is Monday 30 September and the cut off time for receipt of correctly detailed faster payments to new accounts is 4pm.
I'm a new customer
It only takes a few minutes to apply for a new savings account and register for our Online Service.
Please have your National Insurance number to hand.
If you already have an account with National Counties please use one of the existing customer links as Family Building Society is part of National Counties.
I'm an existing customer
If you are registered and already have access to our Online Service.
If you are not registered for our Online Service and don't access your accounts online.
Contact our expert UK team
Existing customers
Savings - 03330 140144
savings.service@familybsoc.co.uk
Mortgages - 03330 140146
mortgage.service@familybsoc.co.uk
...or ask the way that suits you.
Request a call back
We can call you back at a time that suits you.
Visit us in branch
Ashley Square, Epsom, Surrey, KT18 5DD.
View our FAQs
Your questions might be answered here.