Notices
  • Our Windfall Bond is available for new account openings, offering interest at the Bank of England Bank Rate and entry into a monthly free prize draw with more prizes available now determined by the prize fund value. Find out more here

    Newly opened accounts need to be fully funded and nominated bank details registered before the end of September in order to qualify for entry into the November Prize Draw.

  • Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 September 2024. We will be writing to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 September 2024 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

    (Notice updated 05/08)

  • From Thursday 22 August, we reduced our rates on all our fixed rate mortgage products.

    From 19 September 2024, we'll also be reducing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates. We will be writing to existing customers who have been impacted by this change, shortly, with details relevant to them. Find out full details here.

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 10pm on Thursday 12 September until 2am on Friday 13 September. We apologise for any inconvenience this may cause.

Open a savings account online

Open a Windfall Bond savings account online

You're applying to open a Windfall Bond savings account.

Important information about Windfall Bond account opening.

Windfall Bonds qualify for their first monthly free prize draw entry in the second calendar month after successful account opening.

For example, a Windfall Bond account opened in September qualifies for the first draw in November. This means that new account applications must have been received by us, all identity and bank details successfully verified, and the £10,000 deposit received into the new Windfall Bond account by the end of the last working day of the month. Our working days are 9am to 5.30pm Monday to Friday, excluding public holidays.

Applications received towards the end of a month may not complete all of these steps in time to be open before the end of the month, particularly if we need to request documents to confirm your identity or bank account. This may result in a delay in qualifying for the monthly free prize draw.

In September, our last working day is Monday 30 September and the cut off time for receipt of correctly detailed faster payments to new accounts is 4pm.


I'm a new customer

It only takes a few minutes to apply for a new savings account and register for our Online Service.

Please have your National Insurance number to hand.

If you already have an account with National Counties please use one of the existing customer links as Family Building Society is part of National Counties.

I'm a new customer - start application 

I'm an existing customer

If you are registered and already have access to our Online Service.

Online Service login


If you are not registered for our Online Service and don't access your accounts online.

I'm an existing customer - apply for a new savings account 

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
 savings.service@familybsoc.co.uk

Mortgages - 03330 140146
 mortgage.service@familybsoc.co.uk

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.