Notices
  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.
  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.

Open a savings account online

Open a Windfall Bond savings account online

You're applying to open a Windfall Bond savings account.

Important information about Windfall Bond account opening.

Windfall Bonds qualify for their first monthly free prize draw entry in the second calendar month after successful account opening.

For example, a Windfall Bond account opened in March qualifies for the first draw in May. This means that new account applications must have been received by us, all identity and bank details successfully verified, and the £10,000 deposit received into the new Windfall Bond account by the end of the last working day of the month. Our working days are 9am to 5.30pm Monday to Friday, excluding public holidays.

Applications received towards the end of a month may not complete all of these steps in time to be open before the end of the month, particularly if we need to request documents to confirm your identity or bank account. This may result in a delay in qualifying for the monthly free prize draw.

In March, our last working day is Monday 31 March and the cut off time for receipt of correctly detailed faster payments to new accounts is 4pm.


I'm a new customer

It only takes a few minutes to apply for a new savings account and register for our Online Service.

Please have your National Insurance number to hand.

If you already have an account with National Counties please use one of the existing customer links as Family Building Society is part of National Counties.

I'm a new customer - start application 

I'm an existing customer

If you are registered and already have access to our Online Service.

Online Service login


If you are not registered for our Online Service and don't access your accounts online.

I'm an existing customer - apply for a new savings account 

Contact our expert UK team

New enquiries

Savings - 03330 140141

Mortgages - 03330 140140

newbusiness@familybsoc.co.uk

Existing customers

Savings - 03330 140144
 savings.service@familybsoc.co.uk

Mortgages - 03330 140146
 mortgage.service@familybsoc.co.uk

...or ask the way that suits you.

Request a call back

We can call you back at a time that suits you.

Visit us in branch

Ashley Square, Epsom, Surrey, KT18 5DD.

View our FAQs

Your questions might be answered here.