Notices

Friday 13th November 11am. We are aware of a worldwide issue with Microsoft Services. We are currently assessing what effect this has, although please be aware we may not be able to respond to or see emails you send us. We will provide an update as soon as we are able. Our Online Service and telephone lines are working as normal - contact details can be found here.
Our Premium Saver (7) and (8) have been withdrawn from sale

Any customers that have recently applied for these accounts will have until 3pm on 30 November 2026 to fund their accounts.
Rate changes following Bank of England decision to increase its Bank Rate by 0.25% to 4.00% on 5 November. Find out more
The interest rate on our Windfall Bond will increase by 0.25% to 3.00% on 1 December 2026
The interest rates on Tracker rate mortgages will increase by 0.25% on 25 December 2026.
We will contact customers with these accounts to explain how the rate increases will affect them.

We'd love to hear your thoughts!

Take part in our survey and as a thank you, we'll donate £10 to Epsom & Ewell foodbank for each completed survey

Your feedback is really important to us and we'd love to hear your thoughts on our series of money guides for children.

Once you've had time to look at the guides and activities included, please click on the link below to complete our survey via SurveyMonkey.

For each completed survey we'll donate £10 to Epsom & Ewell foodbank - a project helping to stop hunger in our local area.

Thank you!