Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more. 
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We'd love to hear your thoughts!

Take part in our survey and as a thank you, we'll donate £10 to Epsom & Ewell foodbank for each completed survey

Your feedback is really important to us and we'd love to hear your thoughts on our series of money guides for children. 

Once you've had time to look at the guides and activities included, please click on the link below to complete our survey via SurveyMonkey.

Complete the survey

For each completed survey we'll donate £10 to Epsom & Ewell foodbank - a project helping to stop hunger in our local area.

Thank you!