Notices

Online Service update: Due to planned essential maintenance our Online Service will not be available from 10pm on Thursday 28 August to 2am on Friday 29 August. We apologise for any inconvenience.
Rate changes following Bank of England decision to decrease its Bank Rate by 0.25% to 4.00% on 7 August 2025. Read more

Savings: Interest rates for Windfall Bond and Tracker Savings Bond will decrease by 0.25% from 1 September 2025. We will write to all customers individually to confirm the new rates.
Mortgages: Tracker mortgages will change on 25 September 2025 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.
Our new and improved Online Service is here. Find out more

We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes

We'd love to hear your thoughts!

Take part in our survey and as a thank you, we'll donate £10 to Epsom & Ewell foodbank for each completed survey

Your feedback is really important to us and we'd love to hear your thoughts on our series of money guides for children.

Once you've had time to look at the guides and activities included, please click on the link below to complete our survey via SurveyMonkey.

For each completed survey we'll donate £10 to Epsom & Ewell foodbank - a project helping to stop hunger in our local area.

Thank you!