• New issues of all Fixed Rate Bonds launch today - See more
  • We're pleased to announce that our Windfall Bond is now on general sale, available for new account openings through our Online Service. 
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  • Support for Coronavirus - how we're helping our customers See more

Extra support managing your finances

Useful information if you (or a family member) need a bit of extra support managing your accounts.

We are committed to providing a personal approach to savings as well as striving to cater for each of our customers needs. Whether it's ongoing support or just for a period of time, we are here to help.

We have put together a handy booklet which covers:

  • How we can provide you with extra support managing your accounts
  • Third party support and what they can and can't do on your behalf
  • Tips on protecting yourself from frauds and scams
  • A list of helpful contacts.

Download a copy of our 'Providing Extra Support' booklet.

Help managing family finances

More detailed information about setting up Power of Attorney and Third Party Mandate to help you, or a family member, manage the finances you have with us.