Notices
  • Savings customers - interest rates on many of our variable rate savings products will be decreasing from 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes

  • UK Landlords - The Renters’ Rights Bill, introduced in September 2024, received Royal Assent on 27 October 2025 and is now law as the Renters’ Rights Act. Read more about what to expect.
  • Savings: Interest rates for Windfall Bond will decrease by 0.25% from 1 January 2026. We will write to all customers individually to confirm the new rates.

    Mortgages: Tracker mortgages will change on 25 January 2026 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage.

  • Our Market Tracker Cash ISA (2) paying 4.03% AER is now back on sale. Find out more

The Generation Divide

Understanding how the millennial generation approach important life events and how they set out to find the answers.

We wanted to deepen our understanding of the millennial generation and how they compare to older generations when it comes to important milestones in life, such as starting a new job, getting married, buying a house or losing a loved one, for example. 

We wanted to know what questions the different generations had about these milestones, and what they wish they had known, or would still like to know.

We asked the general public to share their experience with us.  

The findings of our research can be found in our report: 'The Generational Divide, it's all about context'.


Watch our short videos that show what we discovered

About the different Generation Groups


What's driving Millennials to rent

 

 

The Generation Divide

Our report highlights the types of questions Millennials have about life milestones, how they set out trying to find the answers and how they are different from their parents and grandparents.