• Homes for Ukraine - important information can be found here.

  • Monthly savings statements - From May we will be sending future monthly statements of electronic transactions on your savings account by email. More details on how to view your statement and the new process can be found here.

  • Following the Bank of England’s decision to raise the Bank Rate by 0.25% to 1.00% on 5 May 2022, Windfall Bond and Tracker Savings Bond rates will increase by 0.25% from 1 June 2022. We are reviewing our other variable savings rates and will notify customers of any interest rate increase on their account. Tracker mortgages will change on 25 June 2022 and we will write to customers individually with revised payment details where the new rate exceeds the minimum rate (or ‘floor’) already applying to their mortgage. (Notice updated 06/05/2022)

The Generation Divide

Understanding how the millennial generation approach important life events and how they set out to find the answers.

We wanted to deepen our understanding of the millennial generation and how they compare to older generations when it comes to important milestones in life, such as starting a new job, getting married, buying a house or losing a loved one, for example. 

We wanted to know what questions the different generations had about these milestones, and what they wish they had known, or would still like to know.

We asked the general public to share their experience with us.  

The findings of our research can be found in our report: 'The Generational Divide, it's all about context'.

Watch our short videos that show what we discovered

About the different Generation Groups

What's driving Millennials to rent



The Generation Divide

Our report highlights the types of questions Millennials have about life milestones, how they set out trying to find the answers and how they are different from their parents and grandparents.