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Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.
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Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.
The Generation Divide
Understanding how the millennial generation approach important life events and how they set out to find the answers.
We wanted to deepen our understanding of the millennial generation and how they compare to older generations when it comes to important milestones in life, such as starting a new job, getting married, buying a house or losing a loved one, for example.
We wanted to know what questions the different generations had about these milestones, and what they wish they had known, or would still like to know.
We asked the general public to share their experience with us.
The findings of our research can be found in our report: 'The Generational Divide, it's all about context'.
Watch our short videos that show what we discovered
About the different Generation Groups
What's driving Millennials to rent
The Generation Divide
Our report highlights the types of questions Millennials have about life milestones, how they set out trying to find the answers and how they are different from their parents and grandparents.