Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable between 9:00am to 10:00am on Saturday 25 October. We apologise for any inconvenience this may cause.

  • Please note that our Market Tracker Cash ISA (2) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

  • Mortgage products - On Tuesday 30 September 2025, we made changes to our mortgage product range. This included decreases across many of our Fixed Rate products for Owner Occupier and Buy to Let products.

    Buy to Let Limited Companies

    In addition we launched new Fixed Rate products for Buy to Let Limited Company landlords (UK registered companies) who have expat shareholders and/or directors in our acceptable list of countries.

    Managed Mortgage Rates and Discounted Variable Rates

    From 1 October 2025, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.25%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We have written to existing customers who have been impacted by this change, with details relevant to them.

  • We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use.  Online Service changes

The Generation Divide

Understanding how the millennial generation approach important life events and how they set out to find the answers.

We wanted to deepen our understanding of the millennial generation and how they compare to older generations when it comes to important milestones in life, such as starting a new job, getting married, buying a house or losing a loved one, for example. 

We wanted to know what questions the different generations had about these milestones, and what they wish they had known, or would still like to know.

We asked the general public to share their experience with us.  

The findings of our research can be found in our report: 'The Generational Divide, it's all about context'.


Watch our short videos that show what we discovered

About the different Generation Groups


What's driving Millennials to rent

 

 

The Generation Divide

Our report highlights the types of questions Millennials have about life milestones, how they set out trying to find the answers and how they are different from their parents and grandparents.

Download report