Notices

  • Savings customers - interest rates on many of our variable rate savings products decreased on 29 January. We have emailed or written to you to let you know of how these interest rate decreases affect you. See our variable savings rate changes

  • Mortgage products - On Tuesday 20 January 2026, we made changes to our mortgage product range. This includes enhanced Buy to Let HMO criteria, now catering to properties with up to six bedrooms (previously four bedrooms)

    Managed Mortgage Rates and Discounted Variable Rates

    From 7 February 2026, we'll be decreasing our Managed Mortgage Rates (MMR) by 0.15%. All on-sale discounted variable product rates and other details, including representative examples displayed on our website, have been updated to reflect these lower rates.

    We will shortly be writing to existing customers who have been impacted by this change, with details relevant to them.

Thank you for notifying us of a death.

We'll now put a note on their account(s) and stop any marketing material being sent out. This may take a few days to take effect so it’s possible that some marketing material may still be sent.

Please remember to send us a death certificate, or a certified copy, as soon as you are able to. For safeguarding purposes, we require the death certificate before any confidential information on the account can be provided, or any changes to the account can be made.