Notices
  • Our Windfall Bond account which earns you interest and entry into a monthly free prize draw with a chance to win between £100 and £50,000 is available for new account openings. Currently paying Bank of England Bank rate minus 1%. Further information can be found here.

  • Please note that our 1 Year Fixed Rate Bond (52) and Online Saver (8) have both been withdrawn from sale. Any customers that have recently applied for these accounts will have 15 calendar days to initially fund their account.

  • Mortgage products - On Thursday 30 January 2025, we made changes to our mortgage product range. This included adjustments across our Fixed Rate products for Owner Occupier Interest-Only, as well as Buy to Let.

    The maximum LTV has now increased from 70% to 75% for all UK Landlord (including Offset), Limited Company, Expat Buy to Let products, with Multi-Unit Freehold Blocks (MUFBs) continuing to be capped at 70%.

Managing your mortgage

Useful information to help you manage your mortgage.

Are you registered for our Online Service?

By registering for our Online Service you can:

  • Check your account balance, interest rate and account transactions
  • Drawdown money from pre-arranged mortgage facilities
  • Make payments to your mortgage account

To find out more and to register for our Online Service click here.

Payment difficulties

If you experience difficulty in making your regular monthly payments, you should contact us without delay and we will do our best to help you.

  Ask us to call back   Email us

 

Money Helper produces a number of free guides, including 'Problems Paying Your Mortgage' - please visit their website to download a free copy: Money Helper - Free printed guides

Interest-Only mortgages

The Money Advice Service has compiled a leaflet to help people plan for the future with their Interest-Only mortgage. The leaflet includes frequently asked questions and suggested action plans. A copy of the leaflet is available here.

Frequently asked questions

Over the life of your mortgage with us you will probably have some questions. For your convenience we have compiled answers to our most frequently asked questions.

Do you need our help?

If you have questions about your mortgage or need our help please contact our friendly Mortgage Service Team