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Our new and improved Online Service is here.
We've made some improvements to our Online Service. With several enhancements and added benefits our Online Service is now simpler and easier for you to use. Online Service changes
Register for our Online Service
If you already have an account with the Society or have previously held one please select Existing Customer.
If you are new to the Society and would like to open an account please select New Customer.
Here you can view, compare and apply for our range of savings products.
Existing customer New customer
Already / previously registered with our Online Service? You can log in here.

Once registered, what information can I view on my account?
Savings
- View your savings accounts securely online
- Apply for new savings accounts online
- Check balances and latest transactions
- View, save and print your annual ISA and savings accounts statement(s) online
- Set up a savings goal for your savings account (if your account allows)
- Make withdrawals to your pre-nominated bank account
- Transfer money between your Family Building Society accounts
You can also…
- Pay into your account using your pre-registered debit card
- Send and receive secure messages
- Check your current interest rates
Mortgages
- Check your mortgage balance and latest transactions
- View, save and print your mortgage statement online
- Send and receive secure messages
We'll send you a mortgage statement in January each year, showing your transactions in the previous calendar year and the total of interest charged.
Helpful information
Our handy guide provides useful information on how to operate your account online. View our Common questions and answers about our Online Service.
Please note if you are acting as a Power of Attorney then you will unable to open an account online. For further information please read our Online Service terms and conditions below.
Online Service Guide
Our handy guide provides useful information on how to operate your account online.
Online Support Team
If you need help with our Online Service, please call our dedicated Online Support Team.