Notices

  • Online Service update. Due to planned essential maintenance, our Online Service will be unavailable from 8am until 5pm on Sunday 28 July. We apologise for any inconvenience this may cause.

  • We have recently updated our 'How We Use Personal Information' leaflet – with improvements to the transparency of the document and a new section on fraud prevention agencies. The Credit Reference Agency Information Notice (CRAIN) has been removed from the leaflet and instead we provide details of the credit reference agencies’ websites to access this. You can view the latest Privacy notice here.
  • We're here to help if you're experiencing or expect to experience difficulties in paying your mortgage. Find out more. 

Customer Service Representative

We are currently  looking for a highly motivated and customer focused individual to join the team.

The work is varied consisting of telephone and administration based work, providing first class customer service to our existing customers on our mortgage and savings products.

This is an ideal opportunity for someone looking for a new and varied challenge.

This is a full time role comprising 37.5 hours a week, worked Monday to Friday on a shift basis between the hours of 8.00am to 5.30pm. You will also be required to work one Saturday a month, between the hours of 9.00am to 12.00pm, for which an additional allowance is paid.


Salary and Benefits

The salary offered will be dependent on skills, qualifications and experience.

The Society is located in a pleasant location, 10 minutes from Epsom town centre and train station. There are a range of benefits such as: competitive pension scheme, private medical insurance*, professional study support* and a bonus scheme* (dependent on business performance).

*Available after a qualifying period.

Click here to view the job description and person specification

Click here to complete the candidate details form