Notices
  • Savings products - In preparation of the launch of our new and improved Online Service we have temporarily withdrawn online applications for all our savings products. You can still apply for these products by post or in branch. All savings products will be available to apply online from 12 May. We apologise for any inconvenience this may cause.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Mortgage products - On Wednesday 23 April, we made changes to our mortgage product range. These include rate adjustments across our fixed rate products, and an increase to our Owner Occupier Joint Borrower Sole Proprietor maximum LTV to up to 90% (with no additional security required) for loans up to £500,000.
  • Online Service update. Due to planned essential maintenance our Online Service will be unavailable from 6pm until 12am on Wednesday 7 May. Our Online Service will also be unavailable between 5.30pm on Friday 9 May until 9am on Monday 12 May. We apologise for any inconvenience this may cause.

Customer Service Representative

We are currently  looking for a highly motivated and customer focused individual to join the team.

The work is varied consisting of telephone and administration based work, providing first class customer service to our existing customers on our mortgage and savings products.

This is an ideal opportunity for someone looking for a new and varied challenge.

This is a full time role comprising 37.5 hours a week, worked Monday to Friday on a shift basis between the hours of 8.00am to 5.30pm. You will also be required to work one Saturday a month, between the hours of 9.00am to 12.00pm, for which an additional allowance is paid.


Salary and Benefits


The salary offered will be dependent on skills, qualifications and experience.

The Society is located in a pleasant location, 10 minutes from Epsom town centre and train station. There are a range of benefits such as: competitive pension scheme, private medical insurance*, professional study support* and a bonus scheme* (dependent on business performance).

*Available after a qualifying period.

Click here to view the job description and person specification

Click here to complete the candidate details form