Notices
  • Savings customers: Your 2024 / 2025 Annual Interest Savings Summary are currently being processed and are due to be delivered by 30 April 2025.

  • We’ll shortly be making some changes to our Online Service to make it simpler and easier for you to use.  

    Our new Online Service will have a modern design, improved navigation and many added benefits.  

    Find out more about the changes

  • Our Windfall Bond savings account will earn you 3.50% annual interest (Gross AER).

    Plus exclusive entry into a monthly free prize draw with prizes ranging between £100 and £50,000.
    Click here to find out more and apply.

  • Please note that our 1 Year Fixed Rate Bond (57) has been withdrawn from sale. Any customers that have recently applied for this account will have 15 calendar days to initially fund their account.

Thank you for completing the Notification of Death form

If you haven't already, please send us the death certificate, or certified copy*, to:

Family Building Society
Central Services
Ebbisham House
30 Church Street
Epsom
Surrey
KT17 4NL

We would advise for original documents to be sent via recorded delivery. All original documents, and requested certified copies, will be returned via recorded delivery.

Once received, we’ll write to the Personal Representative (this could be the executor, administrator or legal representative dealing with the estate), or if they are unknown, the next of kin, to let them know what the next steps are and what further information we require. This may take up to 14 days from receipt of the death certificate.

* the death certificate can be certified as a true copy by a solicitor, accountant, bank or building society official, Independent Financial Advisor (IFA), mortgage broker, doctor or a Justice of the Peace. Other professionals are accepted but it may take longer for us to verify their certification.