• Homes for Ukraine - important information can be found here.

  • Rate changes following Bank of England decision to raise its Bank Rate to 1.25% on 16 June.

    the majority of our variable savings rates have been increased from 24 June. Rate increases for Windfall Bond and Tracker Savings Bond apply from 1 July. (Updated 1 July.)

    Mortgages: our variable mortgage rates will increase and we are in the process of writing to affected customers with details of their revised payments, interest rate and effective date. Product rates now shown on the website reflect this increase. (Updated 1 July.)

Thank you for completing the Notification of Death form

If you haven't already, please send us the death certificate, or certified copy*, to:

Family Building Society
Central Services
Ebbisham House
30 Church Street
KT17 4NL

We would advise for original documents to be sent via recorded delivery. All original documents, and requested certified copies, will be returned via recorded delivery.

Once received, we’ll write to the Personal Representative (this could be the executor, administrator or legal representative dealing with the estate), or if they are unknown, the next of kin, to let them know what the next steps are and what further information we require. This may take up to 14 days from receipt of the death certificate.

* the death certificate can be certified as a true copy by a solicitor, accountant, bank or building society official, Independent Financial Advisor (IFA), mortgage broker, doctor or a Justice of the Peace. Other professionals are accepted but it may take longer for us to verify their certification.